Privacy Policy

Last updated: December 2025

Shrara (“Shrara”, “we”, “us”, or “our”) is a mobile application designed to help users improve social skills, communication abilities, and confidence through guided lessons and AI-powered interactions.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use Shrara and our website https://shrara.org.

1. Who We Are

• App Name: Shrara
• Owner: Marwan Almasaeid (Individual)
• Country: United Arab Emirates
• Email: shrara.app@gmail.com

2. Age Requirements

Shrara is intended for users aged 14 years and older. We do not knowingly collect data from children under 13.

3. Information We Collect

Personal Information

• Name or nickname
• Email address
• Phone number
• Account login credentials

Usage & Content

• Lessons completed and progress
• Exercise answers and scores
• AI chat conversations
• User-generated text

Sensitive Data

Shrara may process sensitive data such as emotional states, anxiety levels, psychological assessments, voice recordings, and video content solely to provide app functionality. Shrara is not a medical service.

Technical Data

• Device and OS information
• IP address
• Language and locale
• Crash logs and diagnostics

4. AI & Automated Processing

Shrara uses artificial intelligence powered by OpenAI. All AI responses are automated and may be stored to improve app performance.

5. How We Use Data

• Provide and personalize services
• Improve AI responses
• Analytics and performance monitoring
• Customer support
• Legal compliance

6. Analytics & Advertising

We use Google Analytics, Firebase Analytics, Apple App Store Analytics, and Google Play Analytics.

Ads may be displayed via Google Ads and Apple Ads. We do not sell personal data.

7. Payments

Payments are processed by external providers. We do not store payment details.

8. Data Security

We use encryption, HTTPS, and industry-standard security measures. Access to user data is limited to the app owner.

9. Your Rights

You may access, update, or delete your data through in-app controls or by contacting us.

10. Changes

We may update this policy. Changes will be notified in-app or on our website.

11. Contact

Email us at shrara.app@gmail.com